Questions & answers
Short answers to what we're asked most often. Didn't find yours — write to a manager, contact details here.
How accurate are the dimensions of the finished box?
The laser cuts plywood to a tenth of a millimetre. Plywood itself varies slightly in thickness, so the external size of the assembled box may differ from the set values by fractions of a millimetre. For drawer inserts that is enough; if you need clearance, allow for it in the dimensions.
Do finger joints really hold without glue?
Yes. The tabs fit tightly in the slots and the box holds its shape on its own — it can be assembled and taken apart. For a permanent or heavily loaded box, add a drop of PVA wood glue to the tabs.
3 or 4 mm plywood — which should I choose?
3 mm for smaller boxes up to 200–250 mm and light contents: tea, cosmetics, stationery. 4 mm for boxes from 250 mm and heavier contents: tools, board games, parts. You can switch the thickness in the builder and compare the price.
Can I order a single box?
Yes, from 1 piece. There is no minimum run. Terms for bulk orders: [to be confirmed].
Does the box arrive assembled or as parts?
at Nova Poshta rates. Assembly takes a few minutes and needs no tools.
Can the plywood be painted or oiled?
Yes. After laser cutting the plywood has a smooth face and a darker scorched edge. You can leave it as is, sand it, oil, varnish or paint it with acrylic paint — preferably before assembly so the tabs don't stick.
Do you engrave boxes?
Laser engraving (text, a logo) is possible — it is arranged with a manager after your request; in the public builder this option is switched off for now.
What do "external" and "internal" dimensions mean?
External — the overall size of the box including walls; set these when the box has to fit somewhere. Internal — the space inside; set these when a specific item has to fit in the box. The builder adds the wall thickness itself.
Do you make acrylic boxes?
In preparation. We have cut acrylic for a long time, but it isn't in the builder yet — details here. For now an acrylic box can be ordered through a manager.
How long does production take?
Lead time: 1–2 working days after payment for a single box; for larger batches, by agreement. A manager confirms it after your request.
Where do you deliver?
Across Ukraine by Nova Poshta — to a branch, parcel locker or by courier. Abroad: [to be confirmed].
Do I need to sign up?
No. The builder works in the browser without an account. For a request you only need a name, phone number and Nova Poshta branch.